QLine IT - Premium IT Support
A well established, Leeds-based IT support business, QLine IT serves both local and national, residential and business clients with comprehensive IT support.
QLine IT’s Residential Service provides help and support with all manner of IT issues, from email problems to malware removal, offering both home visits or remote access assistance
QLine’s Business Service packages offer:
- UK-wide IT support
- Email/domain setup and support
- Monitored support 24/7
- Tailored IT support contracts
- Pre-emptive hardware maintenance
- 30 minutes response time
- GDPR compliance monitoring
QLine IT came to us with a rather nice problem; they had two very successful businesses and two different websites. The businesses provide a similar service – IT Support; one for residential clients and one for business. But the branding was inconsistent, as was the architecture of each site.
QLine IT had made the decision to take the best from each business and merge them into one website with new branding and a more contemporary feel. The new website needed to look clean and professional, showcasing the many services offered by QLine IT, with good navigation leading visitors effortlessly through the site.
Once the two websites were merged into one, it was important for QLine IT that the residential and business services were easily discernible within the site and that visitors could quickly navigate to either, depending on their need.
The homepage is simple and uncluttered. Site visitors instantly know they’ve found a website to help them with IT support . All that is left for the visitor to do is make a simple choice – Business or Residential?
Once the visitor has arrived on either the residential or business page, they remained within the navigation of that section. The architecture has been designed to ensure no traversing between residential and commercial pages, which could have led to a confusing experience for the visitor.
Well executed reviews and testimonials from genuine customers are a great way to leverage credibility, inspire confidence and encourage prospects to trust a business.
QLine IT are very highly rated by their clients, with more than 140 5 star Google reviews, so we had plenty of testimonials to include, sending out the very strongest trust signal to potential new customers.
How it looks on mobile devices
All Cree Digital websites are fully responsive, offering a great UX (user experience) for visitors using mobile devices. We’ve used simple layouts, large clear images and text and mobile-friendly calls to action. The QLine site is attractive, smooth and easy to use, whatever the device.