Website Support
Keeping your website online, healthy and crawlable
Website support service
We are dedicated to helping you succeed by ensuring that your website functions perfectly, allowing you to focus on what matters most – your business.
Consistent and reliable support
Whether it’s addressing technical issues, resolving bugs, implementing updates or providing guidance, we are here to ensure that your website operates to its optimum, providing the best user experience and addressing any potential friction points.
Website support service for your business.
Reliable website support is crucial for maintaining a robust, secure, and high-performing website that supports your business objectives.
We take a proactive role in ensuring your website continues to thrive and perform as operating systems, browsers, plugins and devices upgrade and evolve. We will…
- Fix bugs as they arise
- Ensure optimum page load speeds
- Fix any layout issues new content may bring
- Integrate new plugins and update existing ones
- Make daily backups
- Monitor your website's uptime 24/7
- Keep your site health in great shape
Cyber security solutions
Website support plays a crucial role in preventing the malicious compromise of your website.
Our robust support service reduces the risk of website compromise by offering proactive security measures, regular updates, monitoring, and swift threat response. It safeguards the integrity, confidentiality, and availability of your website, protecting your business and customer data.
- Regular Security Updates
- Proactive Monitoring
- Firewall and Intrusion Prevention
- Secure Authentication and Access Control
- Malware Scanning and Removal
- Data Backups
Website support response times.
Time-sensitive issues: 2 hour response
Code issue, service outage, performance issue or other outage
General support issues: 2 day response
General content changes and edits
Add functionality: 3 day response
Changes to site functionality e.g. 3rd party integrations, forms etc.
Project consultancy: 3 day response
When you know what you want to achieve on the webpage but are unsure of how to achieve it