Website Support
Our website support service will help your business by making continual incremental gains to your high-performance website.
Harrogate Web Design
Website Support
Our website support service will help your business by making continual incremental gains to your high-performance website.
A website support service bringing incremental gains
Consumers are becoming increasingly spoiled with the continual rising standards of digital experiences. There’s no patience for slow or dated websites. Website performance is a key factor in creating enjoyable experiences that match the user’s intent.
Our website support service isn’t a maintenance contract – you don’t need to ask us to change an image or content because we show you how to easily do that yourselves. We take a proactive role in ensuring your website continues to thrive and perform as operating systems, browsers, plugins and devices upgrade and evolve.
- Fix bugs as they arise
- Ensure optimum page load speeds
- Fix any layout issues new content may bring
- Integrate new plugins and update existing ones
- Make daily backups
- Monitor your website's uptime 24/7
- Keep your site health in great shape
- Analyse and fix 'leaky' pages
Incremental gains for your website
Olympic swimmers shave their bodies, track athletes squeeze into lycra suits and sprint cyclists wear hats that are a funny shape. These aren’t fashion statements. All these strange choices are designed to make the tiniest of gains.
We don’t offer funny hats but our monthly website support service will bring continual, incremental gains to keep your audience engaged and give you the edge over your competition.
Website support response times
When you get in touch, the clock starts ticking.
Time-sensitive issues:
2 hour response
Code issue, service outage, performance issue or other outage
General support issues:
2 day response
General content changes and edits
Add functionality:
3 day response
Changes to site functionality e.g. 3rd party integrations, forms etc.
Project consultancy:
3 day response
You know what you want to achieve on the webpage but unsure of how to achieve it